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E-Filing System Gap Analysis — External Stakeholders

 
 
 
Republic of Kenya The Judiciary · Automation Services

E-Filing System

Gap Analysis Survey

EXTERNAL STAKEHOLDERS

This survey collects critical feedback on the performance and usability of the E-Filing System. Its objective is to identify existing gaps, challenges, and areas for improvement to enhance efficiency, accessibility, and overall user experience.

Rating Scale

1
Very Poor
2
Poor
3
Fair
4
Good
5
Excellent

⚠ Important: Your Section A role selection determines which sections appear. Only questions relevant to your work will display. Your responses are strictly confidential.

Welcome to the E-Filing System Gap Analysis Survey

This survey is tailored to your role — only the sections relevant to your work will appear. Your honest feedback helps improve digital justice services for all Kenyans.

There are 89 questions in this survey.
This survey is anonymous.

The record of your survey responses does not contain any identifying information about you, unless a specific survey question explicitly asked for it.

If you used an identifying access code to access this survey, please rest assured that this code will not be stored together with your responses. It is managed in a separate database and will only be updated to indicate whether you did (or did not) complete this survey. There is no way of matching identification access codes with survey responses.

 
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